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Nothing is more rewarding than working with music and talented musicians. Join the New World Symphony family, be a part of Miami's explosive cultural growth. Specific information about job qualifications, responsibilities, compensation, benefits and application procedures for each available position may be found below. These positions are open to all qualified candidates, the New World Symphony is a not for profit organization and an equal opportunity employer. Please be sure to check on the availability of positions from time to time as this section of the NWS website will reflect current job vacancies. Interested candidates may also submit their résumés to be maintained on file for consideration in openings applicable to positions not listed below.

Current Employment Opportunities

Assistant Technical Director for Distance Education

DEPARTMENT: Musician Advancement
REPORTS TO: Technical Director for Distance Education and New Media Initiatives
CLASSIFICATION: Non-exempt (hourly)

POSITION OVERVIEW:

The Assistant Technical Director for Distance Education is responsible for technical production and related administrative coordination of distance education activities. S/he is additionally responsible for supporting members of the Musician Advancement and Rental departments in the execution of projects which leverage streaming, communication, audio, and video technologies.

QUALIFICATIONS:

  • Bachelor’s Degree in Music Technology/Networking/Distance Education or equivalent production and administrative experience
  • Experience with a variety of interactive video/audio technologies and recording and editing equipment and ability to rapidly learn new equipment, techniques and technology
  • Certifications a plus
  • Minimum of three years of experience with video conferencing technologies such as H.323, Ultragrid, LOLA, ConferenceXP and commercial solutions such as Google Hangouts, Skype and Jabber
  • Strong technology troubleshooting skills
  • Excellent organizational skills to manage logistical and technical details for production level events
  • Must be comfortable in a high-stress, broadcast environment and interacting with high-level education administrators, government officials and performance artists
  • Strong understanding of Classical recording techniques
  • Must be able to work autonomously and as part of a team

RESPONSIBILITIES:

  • Support, organize, produce, and facilitate current NWS Internet2 and Skype activities including: Fellow private lessons, master classes, living composers at rehearsals, virtual hangouts, education webcasts, community engagement lessons given by fellows to students nationally and internationally, with emphasis on current work in Medellin, and technical production of experimental performance formats
  • Provide support for the planning and execution of the biannual Network Performing Arts Production Workshop
  • Maintain Internet2, videoconferencing technologies and related networking infrastructure, including Skype carts and other hardware and software
  • Assist in experimentation, beta testing, evaluation, recommendation and purchasing of appropriate equipment and software as required
  • Research, test, and implement new streaming and related networking technologies
  • Improve streaming media and production practices
  • Provide technical support for all rental projects that require internet, streaming media or videoconferencing support
  • Assist with video post-production for Musician Advancement activities and programs

COMPENSATION:
Salary commensurate with experience.

APPLICATIONS AND DEADLINE:
To apply, please submit your cover letter and résumé to employment.ma@nws.edu.

Box Office Manager

DEPARTMENT: Communications
REPORTS TO: Director of Audience Services
CLASSIFICATION: Non-Exempt

PRIMARY RESPONSIBILITIES:

  • Manage and oversee box office staff and day-to-day operations.
  • Prepare appropriate sales reports and cash deposits as directed, including reconciling any open issues and communicating any challenges to Director of Audience Services.
  • Manage influx of ticket sales on the New World Symphony website, including printing tickets for will call or mail and resolving any customer service issues on the web.
  • Open the box office daily during the regular Monday-Friday workweek, including assigning part-time staff to respond to any phone messages and pulling any reports needed prior to opening as directed by the Director of Audience Services.
  • Oversee box office customer service at New World Symphony and rental performances as assigned and coordinate as needed with front of house and other staff.
  • Demonstrate impeccable skills in working with the public, including positive attitude, flexibility and the ability to listen to customers’ concerns and resolve problems creatively and effectively.
  • Insist on the highest possible customer service standards to box office associates.
  • Handle all transactions with complete attention to detail, discretion and security and maintain professional behavior when dealing with confidential material.
  • Demonstrate skill and accuracy when dealing with cash and credit card transactions.
  • Work closely with Development officers in providing special service to donors and board members.
  • Assist Development department in ticketing needs for affiliate groups such as Friends of New World Symphony.
  • Manage seating inventory including applying and releasing seat holds and making pricing, date and ticket text changes as needed and directed.
  • Train newly-hired box office associates.
  • Be able to multi-task in a fast-paced work environment.

PRIMARY QUALIFICATIONS:

  • Minimum of three years of customer service and/or ticketing experience. Some management experience preferred but not required.
  • Proficiency in Word, Excel and Microsoft Outlook.
  • Ability to work nights and weekends during the concert season (September-May)
  • Impeccable organizational and personal relationship skills
  • Ability to quickly respond to patron issues and solve problems under pressure.

PREFERRED QUALIFICATIONS:

  • Classical music knowledge
  • Experience working in a classical music or theatre environment
  • Knowledge or experience using Tessitura arts software
  • Bilingual (English-Spanish)

APPLICATION PROCEDURE:
E-mail cover letter and resume by Friday, June 5, 2015 to boxofficeresumes@nws.edu. No phone calls, please.

Orchestra Manager

DEPARTMENT: Musician Advancement
REPORTS TO: Senior Vice President and Dean
CLASSIFICATION: Exempt

POSITION SUMMARY:

The Orchestra Manager is responsible for assigning all orchestral personnel, creating and managing the daily scheduling and logistics of the fellows, and providing fellow services in accordance with the NWS Fellowship Program and the mission of the New World Symphony.

RESPONSIBILITIES:

  • Work closely with the Founder & Artistic Director, Senior Vice President & Dean, and Associate Deans in the assignment of orchestra personnel and creation of concert rosters to ensure appropriate and equitable distribution of assignments and workload.
  • Create and execute daily Fellowship Program schedules in conjunction with the Director of Visiting Faculty, Associate Dean of Chamber Music, Director of Community Engagement, and Technical Director of Distance Education.
  • Develop and execute NWS’ orchestral schedules as directed by the Senior Vice President for Artistic Planning and Programs and the Assistant Vice President for Program Operations.
  • Assist the Senior Vice President for Artistic Planning and Programs and the Assistant Vice President for Program Operations in all personnel-related aspects for national and international tours and run-out concerts.
  • Serve as primary communicator between the Fellows and administrative staff in all matters relating to the day-to-day running of the NWS.
  • Implement, disseminate, and oversee Fellow adherence to all policies in the Fellowship Program Handbook.
  • Manage Fellow time-off requests for auditions and professional development. Approve or deny such requests based on a Fellow’s career trajectory, instrumentation needs, number of requests at any given time, and budget constraints.
  • Develop and manage budgets for Fellow stipend and substitute/supplemental musicians in consultation with the Senior Vice President & Dean, Senior Vice President for Artistic Planning and Programs, and Assistant Vice President for Program Operations.
  • Maintain the Fellows’ stipend worksheet and monitor stipend disbursement.
  • Supervise the Assistant Orchestra Manager in the engaging of substitute and supplemental musicians; management of instrument insurance, health insurance, deferral of student loans, and student visa processes for the Fellows; and maintaining up-to-date emergency contact info for the Fellows.
  • Work closely with the Assistant Orchestra Manager to maintain attendance records at all orchestra rehearsals, sectionals, recordings, concerts, special events, and tour periods
  • Coordinate backstage activities during orchestra concerts.
  • Coordinate logistics and liaise with production staff to support Fellow-conceived Solo Spotlight and Musicians' Forum programs.
  • Coordinate housing move in/move out with the facilities team.
  • Assist the Senior Vice President & Dean and development staff in the selection of Fellows for participation in development and media events.
  • Assist in monitoring Fellow progress through direct conversations, rehearsal and performance observation.
  • Establish and maintain a harmonious relationship between the Fellows and all administrative staff.
  • Liaise with the Fellows’ Orchestra Committee in conjunction with Senior Vice President & Dean.
  • Any other duties as assigned.

QUALIFICATIONS:

A baccalaureate degree, preferably in music; a minimum of three years of administrative experience, preferably in personnel management at a music school, orchestra, or other performing arts organization; the ability to interact with a variety of personalities with respect, discretion, and sensitivity; strong written and oral communication skills; fanatical attention to detail; the ability to manage numerous tasks simultaneously in a demanding, multi-activity work environment; proficiency in word processing, spreadsheet and database usage; a thorough knowledge of symphonic music. Experience with ArtsVision a plus.

COMPENSATION:
Salary commensurate with experience; extensive benefits package.

APPLICATIONS AND DEADLINE:
To apply, please submit your cover letter and résumé to employment.om@nws.edu before Friday, June 5, 2015. Position to be filled immediately. No telephone calls, please.

Development Coordinator

DEPARTMENT: Development
REPORTS TO: Director of Special Events
CLASSIFICATION: Exempt

POSITION SUMMARY:

Responsibilities include, but are not limited to, assist in or lead the coordination and execution of New World Symphony’s wide array of events, including the annual Gala, post-concert receptions, patron luncheons, Family Affair benefit, Friends of NWS events, corporate events and more.

RESPONSIBILITIES:

  • Coordinate event logistics
  • Create & maintain event attendance lists
  • Manage event expense processing, including budget reconciliation
  • Manage the production & mailing of invitations, solicitation materials, thank-you letters & post-event follow-up
  • Maintain event information in the Tessitura database and hard files
  • Compile event meeting agendas and minutes
  • Occasional event management support of New World Center rental events that present cultivation opportunities
  • Work closely with Director of Guest Services to ensure front of house staffing for events
  • Assist the Director of Corporate Development and Friends of NWS to execute event logistics

Assist the Director with:

  • Creating event timelines
  • Vendor relations - serve as vendor liaison and maintain vendor files
  • Donor relations

REPORTING RELATIONSHIPS:

  • Reports to the Director of Special Events
  • Supports the Director of Corporate Development and Friends of NWS
  • Regular interaction with the entire Development Department

QUALIFICATIONS:

  • Bachelor’s degree; knowledge and appreciation of classical music preferred
  • Two+ years of experience in event execution, preferably in a non-profit setting
  • Strong written & oral communication skills; ability to effectively interact with a wide variety of individuals, ranging from patrons to vendors and sponsors, etc.
  • Excellent computer aptitude in, but not limited to: Microsoft Excel, PowerPoint, Word; experience using Tessitura or other database software; experience using ArtsVision or other scheduling software
  • Organizational skills; capable of juggling many details in a fast-paced environment
  • Keen attention to detail

PLEASE NOTE:
Many events will require non-traditional office hours that include nights & weekends during season. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

COMPENSATION:
Salary commensurate with experience; extensive benefits package including medical, dental, vision, short and long term disability and life insurance; paid vacation, personal, sick and designated holiday leave; employer-matched 401k plan.

APPLICATIONS AND DEADLINE:
Submit cover letter and résumé to Jack Mizutani, Director of Special Events, at Jack.Mizutani@nws.edu . Job will be posted on nws.edu until position is filled. No phone calls, please.

Part-Time Production Technician (on call when needed)

DEPARTMENT: Artistic Programming
REPORTS TO: Technical Director
CLASSIFICATION: Non-exempt (hourly)

POSITION OVERVIEW:

This is an on call as needed position with no guarantee of hours. This position will require upon hiring, a drug test and criminal background check

QUALIFICATIONS:

Minimum of two years of theatrical production experience or two years of course studies in theater; basic knowledge of orchestral layouts, staging, audio, lighting or video; ability to interact effectively with other team members with variety of personalities; attention to detail and to the highest standards of theatrical production and concert presentation.

  • Assist full time technical staff
  • Set up and take down of various technical systems to include, lighting, staging, audio and video
  • Load equipment and cases; Drive truck for events at the New World Center and transportation of equipment
  • Set the stage according to the conductor’s specifications and provide the best possible working environment for the musicians
  • Work flexible hours, to be determined by the Technical Director, that include normal business hours, evenings, weekends and holidays
  • Performs all other duties as assigned

KNOWLEDGE, SKILLS AND EXPERIENCE:

One or more of the following is required:

  • Knowledge of staging set up
  • Basic knowledge of stage lighting set ups; knowledge of the GrandMA, ETC and Vari*Lites is a plus
  • Basic knowledge of audio set ups; knowledge of the Digico D1 Live, and Lectrosonics microphone wireless system is a plus
  • Basic knowledge of video projectors and software; knowledge of the Coolux/Pandora’s Box, Sony Ex3 Camera’s, Telemetrics robotic camera system, and/or a Grass Valley Kayak switcher is a plus

PHYSICAL AND WORKING DEMANDS:

The physical and working demands are representative of the physical requirements necessary and environmental characteristics present to successfully perform the essential functions of the Part-Time Production Technician. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Part-Time Production Technician. The Part-Time Production Technician is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds. The employee is constantly required to exert various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision. The Part-Time Production Technician works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards and must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. The employee in this position works in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc.

PLEASE NOTE:
Many events will require non-traditional office hours that include nights & weekends during season. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

COMPENSATION:
Salary commensurate with experience

APPLICATIONS AND DEADLINE:
Submit cover letter and résumé to wquirk@nws.edu by January 31, 2015. No phone calls, please.

Organization:

Co-founded in 1988 by Artistic Director Michael Tilson Thomas, the New World Symphony, America's Orchestral Academy, is a dynamic, internationally recognized post-graduate educational institution with a mission to prepare gifted graduates of top music schools for leadership roles in orchestras and ensembles around the world. NWS Fellows are challenged by a demanding course of practical training, performances and instructional activities intended to develop the full complement of skills and qualifications required of musicians in the 21st century. The three-year fellowship program offers a wide range of performance and educational opportunities in both domestic and international venues. The New World Symphony's success may be measured in part by the careers of its hundreds of alumni who have attained positions with professional orchestras and ensembles throughout America and around the world.

During the 2010-11 season, the New World Symphony inaugurated its new Frank Gehry-designed campus—a laboratory for the way classical music is taught, presented and experienced—in the heart of Miami Beach's Art Deco district. A highlight of the new campus is its unprecedented integration of technology into educational, rehearsal and performance spaces. An iconic concert auditorium features a nearly 360-degree projected video and lighting capability; a large additional complement of theatrical lighting; nine robotic cameras and an HD media suite; and top-of-the-line audio recording and sound reinforcement equipment. The campus also includes seven video, lighting and audio design and post-production studios. Some articles about the new building and its opening can be found here:
http://www.nws.edu/Press.aspx