Nothing is more rewarding than working with music and talented musicians. Join the New World Symphony family, be a part of Miami's explosive cultural growth. Specific information about job qualifications, responsibilities, compensation, benefits and application procedures for each available position may be found below. These positions are open to all qualified candidates, the New World Symphony is a not for profit organization and an equal opportunity employer. Please be sure to check on the availability of positions from time to time as this section of the NWS website will reflect current job vacancies. Interested candidates may also submit their résumés to be maintained on file for consideration in openings applicable to positions not listed below.
Current Employment Opportunities:
POSITION: Director of Digital Communications Strategy
DEPARTMENT: Institutional Advancement
REPORTS TO: Vice President of Public Relations
The Director of Digital Communications Strategy is responsible for the online presence of the New World Symphony (NWS) and New World Center (NWC) through a variety of paid and unpaid strategies that showcase the NWS story, experience, achievements of its Fellows and alumni and its innovative experimentation in the field of classical music. The Director will develop research-based and data-driven digital strategies for the organization's paid, earned, owned and shared media channels while leveraging the team's high-quality print and video content. The Director will also oversee the creation of original digital media assets and engaging social media posts that align with the organization’s strategic and fiscal objectives to drive online engagements, foster lead generation, advance ticket sales, and boost visibility with key audiences. The successful candidate is highly creative, loves research, follows the latest ever-evolving trends in social media platforms and engagement and is ready to bring to the table strategies customized to targeted audiences to reach institutional objectives.
- Develop and maintain an evolving digital media plan that aligns with institutional objectives while ensuring digital engagement, awareness and growth
- Support institutional messaging, positioning and visibility of programs and events through creative use of owned digital content (written and visual), live streaming and social media (Facebook, Twitter, Instagram, LinkedIn, Vimeo, YouTube and others as needed)
- Regularly conceptualize, pitch and create digital projects and campaigns that reinforce NWS’s position as an online convener working at the intersection of education, arts and technology
- Provide digital project management, strategic advice and oversight on best practices for website development, short- and long-term digital projects, online content curation, video storytelling, digital sales campaigns and more
- Manage staff or consultants that write and schedule NWS social channels, ensuring consistent quality across tone, messaging and style; contribute to or write content as needed
- Uphold NWS commitment to advancing equity, diversity and inclusion in online communications and marketing efforts
- Oversee SEO strategy for NWS and NWC
- Represent NWS and serve as an expert on digital strategy at meetings, media briefings, conferences and other gatherings
- Develop and distribute reports on digital campaigns and projects based on KPI’s for internal and external stakeholders
- Research, suggest and build target audiences for digital marketing campaigns based on market research and patron data alongside VP of Audience Engagement, Research and Design
- Introduce new tools to improve internal and external communications processes (i.e. Slack, dashboards, analytics, etc.)
- Advise on digital marketing strategy and outreach across NWS programs, including: Community Engagement, Artistic Programs, Musician Advancement and Business Development
- Train, coach and mentor staff and Fellows in the best practices and use of digital tools
- Stay informed of emerging technology and digital trends to ensure early adoption of relevant new tools; collaborate across departments to ensure holistic implementation
- Cultivate and strengthen online relationships with donors, community partners, sponsors, Trustees and other external stakeholders; provide content ideas, outreach and performance reports
- Bachelor’s degree in communications, journalism, or related field and 6+ years of professional experience managing digital and social media strategy for an organization (nonprofit and/or arts preferred)
- Deep understanding of evolving social media, web and storytelling trends and tools
- Strong understanding of, and passion for, digital marketing analytics, social listening tools, A/B campaign testing, content planning, S.M.A.R.T. strategy/objectives/tactics/metrics for success as well as an understanding of the traditional marketing/public relations ecosystem and how to connect the dots effectively to drive the institution’s top communications priorities
- Deep understanding of user habits/motivations, synthesizing analytics and communicating to leadership in a conversational, concise, and meaningful manner
- Deep understanding of social platforms, related demographics and how to leverage in order to amplify the institution’s communications strategy with revenue (via ticket sales and fundraising) being the ultimate ROI
- Minimum two years demonstrated supervisory experience preferred
- Easily move between being an independent self-starter and collaborative team member
- Experience with budget management
- Strong written and verbal communication skills
- Strong interest/enthusiasm for classical music and the arts
- Experience with video and photo editing software such as Adobe Photoshop and Final Cut Pro is a plus
Competitive extensive benefits package includes medical, dental, vision, short- and long-term disability and life insurance; paid time off; employer-matched 401k plan; parking privileges.
Please submit cover letter and resume to firstname.lastname@example.org by Friday, October 18, 2019. Review of candidates will start immediately. No phone calls please.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as needed.
POSITION TITLE: Assistant Video Engineer
SUPERVISOR: Chief Video Engineer
DEPARTMENT: Artistic Programs
CLASSIFICATION: Non- Exempt
An AAS, BA or BFA in Television Production (or similar); or Broadcast Television Engineer certification (CBTE); or Video Engineer certification (CEV) is preferred. Experience with state-of-the-art broadcast video equipment including: For-A switching consoles/multi-viewer/routing/terminal gear, Telemetrics robotic cameras, ClassX Character Generators, various 4K cameras including Hitachi and Panasonic, and Ravenna mixing consoles; experience with fiber optic (single mode & multi mode) including SMPTE; experience working with media servers (Insight); an understanding of the fundamentals of video streaming and compression methods and formats; ability to interact effectively, discretely, and as both leader and team player with a variety of personalities; good written and oral communication skills; fanatical attention to detail; ability to manage numerous tasks simultaneously in demanding, multi-activity work environment; ability and willingness to work extended and variable schedule; proficiency in word processing, spreadsheet, and database usage.
Ability to read music and follow musical scores; working familiarity with classical orchestral and chamber music; proficiency in Adobe Creative Suite (Mac OS); experience with Christie projectors and Christie’s Pandora’s Box or D3 or Watchout software.
- Maintain integrity of video equipment and video infrastructure throughout facility; perform routine maintenance and simple repairs
- Maintain integrity of projectors and projection infrastructure throughout facility; perform routine maintenance and simple repairs
- Work closely with Chief Video Engineer, Technical Director, production staff, and potential renters to identify equipment, personnel and video/projection infrastructure needs for upcoming rentals; work as lead video engineer for rental projects as necessary; oversee contract video staff as necessary for rental events
- Work with Chief Video Engineer to identify and prioritize repairs and maintenance
- Work at any assigned position in the control booth or operate cameras during webcasts, WALLCASTS, archival concert recordings, and Internet2 activities taking place in the Main Hall or Sun Trust Pavilion (robotic camera operator, titling, switching etc…)
- Perform other video-related duties as assigned
- Heavy emphasis on working with outside organizations (rentals) at New World Center
- College degree or equivalent experience
- Minimum two years of experience in broadcast engineering
- Broadcast automation and ancillary system knowledge
- Detailed knowledge of audio and video signal flow through a broadcast facility
- Strong IT skills at a minimum, advanced skills a plus
- Experience and knowledge of functional broadcast operations, A/V, & projectors
- Project management skills
- Excellent organizational skills
- Ability to develop, refine and present technical documentation
- Excellent written and verbal communication skills
- Must have the legal right and provide authorization to work in the United States
- Must have a valid driver’s license and acceptable motor vehicle
- Must pass be able to stand for extended period and lift/carry 50 pounds
- Must pass a pre-employment background & reference check
Negotiable based on experience and subject to budgetary parameters. Extensive benefits package including medical, dental, vision, short- and long-term disability and life insurance; paid vacation, sick and designated holiday leave; employer-matched 401k plan; parking privileges.
No phone calls, please. E-mail cover letter, resume, links to online work samples, and verifiable salary history by January 31, 2020 to Dan Slentz, Chief Video Engineer, New World Symphony at email@example.com. No phone calls, please.
POSITION TITLE: Facilities Maintenance Engineer
SUPERVISOR: Facilities Director
- Works closely with the facilities director and facilities personnel in maintaining and servicing all building systems at New World Center and/or the housing site as assigned
- Performs daily building inspections
- Performs a variety of general and semi-skilled tasks and assignments within the building, offices and around the grounds of the organization
- Completes maintenance requests as assigned and in accord with priorities set by the supervisor
- Receives daily list of work orders to be accomplished
- Reports any difficulties or circumstances preventing completion of assignments
- May assist in setting up meeting and conference rooms
- Moves and stores furniture and equipment
- Assists in loading and unloading shipments
- Makes pick-up and delivery trips associated with maintenance tasks
- Performs routine and unpredicted building maintenance
- Participates in weekly departmental meetings
- Required to work flexible hours including normal business hours, evenings, weekends & holidays
- HVAC maintenance and repair
- Electrical light bulb and light fixture maintenance and replacement
- Plumbing repairs
- Appliance repairs
- Locks & Keys
- Basic carpentry
- Painting and drywall repair
- Janitorial maintain public areas including maintenance to restrooms
- Required to keep building grounds neat and attractive appearing by regularly mowing, raking, trimming, weed maintenance, watering and sweeping these areas.
- Trash removal
- Maintain clean and safe environment in the entire property
- Maintain club room and gymnasium
- Maintain office areas as well as practice rooms, atrium terrace, lobbies
- Available to work concert events and or rental events on weekends, late at night or holidays
Requirements of the Position
- Ability to communicate effectively, both written and verbal
- Ability to take initiative and be a self-starter
- Excellent customer service skills a must
- Prior experience in the facilities maintenance field
- On-call coverage for emergencies after hours, weekends and holidays
- Ability to respond and remedy maintenance issues in a timely manner
- A valid driver’s license
Minimum of 5 years’ hands-on experience in operating, maintaining and repairing facilities mechanical equipment including but not limited to HVAC, air handlers, water treatment, centrifugal chillers, pumps, cooling towers, building automation, electrical service and repairs, life safety and security systems. HVAC journeyman’s license and a refrigerant handler’s type universal certificate are highly desirable.
Physical demands are representative of the physical requirements necessary to successfully perform essential functions of the facilities maintenance engineer. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position. The facilities maintenance engineer is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds. The employee is constantly required to apply various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision.
Representative work environmental characteristics include indoor and outdoor work settings with mild to adverse exposure to environmental hazards; climbing of stairs and ladders and walking long distances to access all areas of the facility; varying degrees of noise and atmospheric conditions such as fumes, odors, dust, etc.
Competitive extensive benefits package includes medical, dental, vision, short- and long-term disability and life insurance; paid time off; employer-matched 401k plan; parking privileges.
Founded in 1988 by Artistic Director Michael Tilson Thomas, the New World Symphony, America's Orchestral Academy is a dynamic, internationally recognized post-graduate educational institution with a mission to prepare gifted graduates of top music schools for leadership roles in orchestras and ensembles around the world.
In 2011 NWS inaugurated its 106,000-square-foot Frank Gehry-designed campus, a laboratory for the way classical music is taught, presented and experienced in the heart of Miami Beach's Art Deco district. A highlight of the campus is its unprecedented integration of technology into educational, rehearsal and performance spaces. Additional information can be found at www.nws.edu. NWS facilities also include a nine building apartment complex housing NWS fellows, guests and tenants.
Please submit cover letter and resume to firstname.lastname@example.org.
DEPARTMENT: Artistic Programs
REPORTS TO: Technical Director
CLASSIFICATION: Non-exempt (hourly)
This is an on call as needed position with no guarantee of hours. This position will require upon hiring, a drug test and criminal background check
Minimum of two years of theatrical production experience or two years of course studies in theater; basic knowledge of orchestral layouts, staging, audio, lighting or video; ability to interact effectively with other team members with variety of personalities; attention to detail and to the highest standards of theatrical production and concert presentation.
- Assist full time technical staff
- Set up and take down of various technical systems to include, lighting, staging, audio and video
- Load equipment and cases; Drive truck for events at the New World Center and transportation of equipment
- Set the stage according to the conductor’s specifications and provide the best possible working environment for the musicians
- Work flexible hours, to be determined by the Technical Director, that include normal business hours, evenings, weekends and holidays
- Performs all other duties as assigned
KNOWLEDGE, SKILLS AND EXPERIENCE:
One or more of the following is required:
- Knowledge of staging set up
- Basic knowledge of stage lighting set ups; knowledge of the GrandMA, ETC and Vari*Lites is a plus
- Basic knowledge of audio set ups; knowledge of the Digico D1 Live, and Lectrosonics microphone wireless system is a plus
- Basic knowledge of video projectors and software; knowledge of the Coolux/Pandora’s Box, Sony Ex3 Camera’s, Telemetrics robotic camera system, and/or a Grass Valley Kayak switcher is a plus
PHYSICAL AND WORKING DEMANDS:
The physical and working demands are representative of the physical requirements necessary and environmental characteristics present to successfully perform the essential functions of the Part-Time Production Technician. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Part-Time Production Technician. The Part-Time Production Technician is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds. The employee is constantly required to exert various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision. The Part-Time Production Technician works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards and must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. The employee in this position works in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc.
Many events will require non-traditional office hours that include nights & weekends during season. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Salary commensurate with experience
APPLICATIONS AND DEADLINE:
Submit cover letter and résumé to email@example.com. No phone calls, please.
DEPARTMENT: Artistic Programs
CLASSIFICATION: Full-time, salary, non-exempt hourly
- A bachelor’s degree or higher in theatrical production or related field or a combination of equivalent education and relevant experience
- Minimum of three years of theatrical experience, at a music school, orchestra, other performing arts organization, or with a touring company
- Expert knowledge and demonstrated advanced experience with high-end lighting equipment and systems
- Working knowledge of various video projection systems and audio equipment mechanical staging, rigging and screen systems, and sound reinforcement
- Working knowledge of three-phase power and related systems
- Demonstrated ability to interact effectively as a team player with variety of personalities; good written and oral communication skills
- Demonstrated attention to detail and to the highest standards of stage and concert presentation
- Demonstrated ability to manage numerous tasks simultaneously in a demanding, multi-activity work environment
- Valid drivers’ license; ability to drive a manually operated truck with a lift gate
- Demonstrated working knowledge of word processing, spreadsheet, and database usage
- A master’s degree in theatrical production or related field or a combination of equivalent education and relevant experience
- Five years or more of theatrical experience, at a music school, orchestra, other performing arts organization, or with a touring company
- Advanced knowledge of and demonstrated experience with grandMA2 and ETC lighting systems, Vari*Lite VL series moving lights, and Paradigm architectural lighting controls
- Specific knowledge and experience with DiGiCo D1 Live and Yamaha DM2000V2 mixing consoles
- Specific knowledge and experience with presentation video projection and playback
- Ability to read music; working familiarity with classical orchestral and chamber music
- At the direction of the Vice President of Program Operations, the Production Technician (Lighting Specialist) works closely with the Technical Director, the Director of Lighting, and other production personnel to provide both specialized technical support for lighting related functions and general support of production logistics for all New World Symphony activities both locally and on tour as well as for all third-party rental events at the New World Center.
- In consultation with the Technical Director and the Director of Lighting, participates in the execution of performance lighting and entertainment electrical logistics including:
- design and programming of lighting cues
- supervision of and liaison with outside programmers and designers
- serves as house lead electrician/programmer for selected NWS productions and rental events
- follow spot operation and general execution of all lighting needs during events and performances
- assists in the daily maintenance and operation of all lighting equipment.
- Provides logistical support to orchestra production operations, including participating in setting, striking, and changing over orchestra equipment, instruments, and furniture for rehearsals, performance, and other Artistic Programs and Musician Advancement events and programs
- Provides logistical support including load in/out, setup, and strike of all lighting, audiovisual, staging, and other production equipment for NWS Development/Community Engagement special events, as well as to all Business Development / third-party rental events
- Participates in weekly departmental and other production meetings as required.
- Performs other duties as required to ensure a productive, safe, and successful work environment
PHYSICAL AND WORKING DEMANDS:
The physical demands are representative of the physical requirements necessary to successfully perform the essential functions of the Production Technician. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Production Technician. The Production Technician is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds. The employee is constantly required to exert various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision.
While performing the responsibilities of the Production Technician, these work environment characteristics are representative of the environment the Production Technician will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Production Technician. The Production Technician works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards and must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. The employee in this position works in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc.
COMPENSATION & BENEFITS:
Non-exempt (hourly) position, negotiable salary subject to budgetary parameters. Extensive benefits package including: medical, dental, vision, short- and long-term disability, life, and accidental death & dismemberment insurance; Access to tax deferred healthcare and dependent care flexible spending plans and healthcare savings accounts; paid vacation, personal, sick and designated holiday leave; employer-matched 401k plan; parking privileges; Employee Assistance Program; access to optional Aflac and MetLife insurance products.
E-mail cover letter and resume to:
Daniel B. Thompson, Technical Director, New World Symphony;
E-mail: firstname.lastname@example.org. No phone calls, please.
About the internship
The Development Events Intern will provide administrative and logistical support to the two-member Development events team. The Intern will become part of NWS’s 19-member Institutional Advancement team which raises approximately 60% of the organization’s annual budget of $17M. The development events team produces upwards of 100 “friend-raising”, fundraising, cultivation, and stewardship events in a season. The Development Events Intern will take on significant responsibility in planning and executing these events. The position is an excellent opportunity for someone eager to learn about the inner workings of a strong development team, including experience in donor recognition and stewardship, with an emphasis on event planning and management.
Responsibilities will include, but not be limited to:
- Assisting the Development Events Manager with event details including managing guest lists and attendee check-in, helping with event flow, communicating with operations and technical crew regarding set-up and A/V needs, managing beverage supply, crafting and coordinating event invitations, and other duties as assigned. Events will include donor and other group meetings, receptions and NWS’s single largest revenue-driving event, the annual gala (date: Feb 8, 2020).
- Fielding calls from donors and other constituents, including taking RSVPs for events, confirming meal and seating preferences, and coordinating deliveries with vendors
- Entering data; updating and maintaining donor event information in NWS’s Customer Relationship Management (CRM) database, Tessitura
- Processing and packaging donor acknowledgments and materials
- Conducting research on potential donors
- Assembling donor and prospective donor bios for event briefings documents
- Attending departmental and All Team meetings as schedule permits
- Additional responsibilities as assigned
- Reports to Senior Director of Special Events
- Supports the Development Events Manager
- Regular interaction with the entire Institutional Advancement Department
Ideal candidates will:
- Be a current student enrolled in accredited degree program or recent graduate (less than 12 months since graduating)
- Have experience planning and executing events
- Have an interest in development activities, or desire to pursue a career in the non-profit sector
- Commit to being part of an active team, jumping in to help wherever needed
- Possess strong verbal and written communication skills and the ability to effectively interact with a wide variety of individuals, ranging from patrons to vendors and sponsors, etc.
- Be well-organized and able to manage details efficiently and the ability to work both independently and with supervision
- Work effectively in a fast-paced environment with multiple priorities and deadlines
- Be proficient in MS Office
- Be available some nights and weekends during the high-season
- Have a background or interest in classical music (a plus)
- Must be able to work with people of all cultures and backgrounds
- Gain professional fundraising experience
- Participate in donor cultivation, solicitation, and stewardship processes
- Strengthen understanding of successful methods for fundraising from events, individuals, corporations, and foundations
- Become familiar with non-profit practices
- Gain skills related to the Tessitura CRM database
- Improve written and oral communication skills
Hours and compensation:
NWS will work with interns to create a schedule that fits the needs of both the individual and the department. The intern will be compensated at the current minimum wage. Candidates for this internship should be able to fulfill at least three-days a week (minimum of 4 hours per day) along with some nights and weekends. (Average time commitment cannot exceed 29 hours per week)
Duration of position:
- Fall internship: January 2019 – May 2020
Start and end dates negotiable based on school schedules and department needs.
Application procedure: Please email resume and cover letter (with references) to email@example.com. PDF format preferred, please note that resume and cover letter must be merged into one document. No phone calls please.
Please submit your resume and cover letter using only the PDF file type and without any password protection on the file. Any candidate submitting password protected files will be disqualified from the application process.
Co-founded in 1988 by Artistic Director Michael Tilson Thomas, the New World Symphony, America's Orchestral Academy, is a dynamic, internationally recognized post-graduate educational institution with a mission to prepare gifted graduates of top music schools for leadership roles in orchestras and ensembles around the world. NWS Fellows are challenged by a demanding course of practical training, performances and instructional activities intended to develop the full complement of skills and qualifications required of musicians in the 21st century. The three-year fellowship program offers a wide range of performance and educational opportunities in both domestic and international venues. The New World Symphony's success may be measured in part by the careers of its hundreds of alumni who have attained positions with professional orchestras and ensembles throughout America and around the world.
During the 2010-11 season, the New World Symphony inaugurated its new Frank Gehry-designed campus—a laboratory for the way classical music is taught, presented and experienced—in the heart of Miami Beach's Art Deco district. A highlight of the new campus is its unprecedented integration of technology into educational, rehearsal and performance spaces. An iconic concert auditorium features a nearly 360-degree projected video and lighting capability; a large additional complement of theatrical lighting; nine robotic cameras and an HD media suite; and top-of-the-line audio recording and sound reinforcement equipment. The campus also includes seven video, lighting and audio design and post-production studios.