About

Employment Opportunities

Nothing is more rewarding than working with music and talented musicians. Join the New World Symphony family, be a part of Miami's explosive cultural growth. Specific information about job qualifications, responsibilities, compensation, benefits and application procedures for each available position may be found below. These positions are open to all qualified candidates, the New World Symphony is a not for profit organization and an equal opportunity employer. Please be sure to check on the availability of positions from time to time as this section of the NWS website will reflect current job vacancies. Interested candidates may also submit their résumés to be maintained on file for consideration in openings applicable to positions not listed below.

Current Employment Opportunities:

 

About New World Symphony:

The New World Symphony (NWS), America’s Orchestral Academy, prepares graduates of music programs for leadership roles in professional orchestras and ensembles. In the 31 years since its co-founding by Artistic Director Michael Tilson Thomas and Lin and Ted Arison, NWS has helped launch the careers of more than 1,150 alumni worldwide, 90% of whom are active musicians making a difference in the field of classical music. In the hopes of joining NWS, more than 1,500 recent music school and conservatory graduates compete for about 35 available fellowships each year. The Fellows are selected for this highly competitive, prestigious opportunity based on their musical achievement and promise, as well as their passion for the future of classical music.

The New World Symphony is a state-of-the-art laboratory for generating new ideas about the way music is taught, presented, and experienced. The program is based on a unique fellowship that trains graduates of distinguished music schools for leadership roles in the field of classical music. The fellowship program offers in-depth exposure to traditional and modern repertoire, professional development training and personalized experiences working with leading guest conductors, soloists and visiting faculty.

Experimentation is at the heart of NWS’s institutional thinking. A number of educational and artistic prototypes have proven helpful to music schools and conservatories as well as professional orchestras. The New World Symphony raises $9M+ annually and is embarking on a major capital and endowment campaign.

Diversity, equity and inclusion are high priorities for the New World Symphony and are critical in the preparation of Fellows for leadership positions. NWS is proud to be a partner with colleague organizations in working towards a future for classical music that is diverse, equitable and inclusive. Artistic excellence, connection to audiences, engaging communities, and entrepreneurial activities are pillars of the experiential curriculum. The New World Symphony pursues its work in a Frank Gehry-designed campus that is uniquely suited to embrace the digital future, for education and for artistic expression. The New World Symphony and its campus, the New World Center, have become a cultural center of gravity, a place-maker in South Florida and an example for other cultural institutions who wish to gain relevance in impacting their communities.

For more information on NWS, please visit their website.

The Opportunity:

As a key member of the senior leadership team, the Senior Vice President of Institutional Culture & Inclusion (SVP) will collaborate, create and supervise a people development strategy and will consult regularly with the Artistic Director and the CEO.  The SVP will build upon the current institutional Human Resource capabilities for Staff and Fellows. This work will be aligned with and complement the overall NWS strategy. The SVP will manage the process for staff acquisition, performance evaluation, rewards, learning, development and analytics. The ideal executive will aid the Provost in creating, promoting and protecting a vibrant and dynamic learning environment for the New World Symphony (NWS) Fellows, serving as an exceptional resource for non-artistic matters.

Equity, diversity, and inclusion (EDI), and overall excellence are all important priorities for NWS. The SVP will lead, collaborate and support institutional efforts with the goal of continuing to build a friendly and fun environment in which musical excellence, growth, common purpose and community thrive.

Candidate Profile:

The successful Senior Vice President must be an effective listener and exceptional collaborator with the ability to engineer a meaningful and robust network of partnerships across the organization in order to achieve goals. The ideal executive will build on the strong NWS foundation and focus on strategic imperatives, best practices and Human Resource efficiencies. More specifically, they will need to do the following:

Strategic Leadership/Human Resources:

  • Serve as a member of the Senior Leadership team
  • Develop and execute strategic vision for NWS’ Equity/Diversity/Inclusion and Human Resources initiatives
  • Direct staff training programs
  • Facilitate connections and collaboration between Staff, Fellows and Trustees
  • Manage performance reviews and compensation programs
  • Manage relationship with NWS’ PEO provider including benefits programs and evaluating and recommending changes
  • Oversee health and wellness programs
  • Ensure policies and practices are current with accepted best-practices as well as state and federal laws relevant to policies and benefits
  • Represent NWS at relevant conferences, symposia, and other gatherings and convenings
  • Supervise Human Resources records management
  • Manage confidential Human Resources information material appropriately
  • Be flexible and available to engage in all other activities as required

Core Competencies:

While we will consider a broad range of backgrounds, the ideal candidate would have the following qualifications/experience:

  • A minimum of 10+ years of experience leading all aspects of Human Resources
  • Bachelor’s degree (Human Resources Development, Organizational Development or related field preferred)
  • SHRM Certification considered attractive and highly regarded
  • Blend of expertise in talent and change management, EDI, and Human Resources
  • A commitment to and experience with EDI and its role in creating an inclusive environment
  • Excellent interpersonal, communication and coaching skills to counsel a wide range of employees and Fellows; ability to interact sensitively with a variety of personalities
  • Strong problem-solving skills
  • Skilled at driving human capital strategies and delivering solutions in multi-cultural environments
  • Commitment to NWS mission
  • Creative thinking combined with a personable, organized, flexible, and detail-oriented approach
  • Knowledge of and affinity for classical music will be considered an asset
  • Flexible work hours, evenings and weekends required

Competencies and Characteristics:

  • Strong Human Resources Leadership Track-Record
  • Strategic Orientation with a Proven Ability to Manage Daily Operations
  • Equity, Diversity and Inclusive Leadership
  • Planning and Execution
  • Superb Listening Skills
  • Cultural Competence
  • Change Management Skills
  • Emotional Intelligence Skills
  • Impact and Influence/Diplomacy Skills
  • Team Based and Collegial Management Style
  • Project Management
  • Relationship Builder
  • Organizational Skills
  • Collaborative Style
  • Curiosity, Willingness to Learn
  • Exceptional Communicator
  • Passion for Music or other Art Forms
  • Community Orientation and Multicultural Outlook
  • Keen Understanding of Fellows, Staff and Board
  • In-Depth Understanding of Recruiting Criteria for Staff
  • Advisory Recruiting Oversight for Fellows
  • Knowledge of Successful On-Boarding and Retention Strategies
  • Values Driven Perspective
  • Warm Sense of Humor
  • Respectful of Others
  • Ability to Engender Trust and Forge Relationships

Contact:

Maureen Alphonse-Charles and Nadine Coleman of Koya Leadership Partners have been exclusively retained for this search. To express your interest in this role please submit your materials here. All inquiries and discussions will be considered strictly confidential.

New World Symphony is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ applicants.

At Koya, we do not just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team, our clients, and the communities we serve. Koya is an equal opportunity employer fully committed to creating an environment and team that represents a variety of backgrounds, perspectives, styles, and experiences.

We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.

Neither Koya or NWS discriminates on the basis of race, color, national origin, religion, sex, disability, age, sexual orientation, military status, veteran status, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local law.

 

POSITION: Director of Digital Communications Strategy

DEPARTMENT: Institutional Advancement
REPORTS TO: Vice President of Public Relations

CLASSIFICATION: Exempt

POSITION OVERVIEW:

The Director of Digital Communications Strategy is responsible for the online presence of the New World Symphony (NWS) and New World Center (NWC) through a variety of paid and unpaid strategies that showcase the NWS story, experience, achievements of its Fellows and alumni and its innovative experimentation in the field of classical music. The Director will develop research-based and data-driven digital strategies for the organization's paid, earned, owned and shared media channels while leveraging the team's high-quality print and video content.  The Director will also oversee the creation of original digital media assets and engaging social media posts that align with the organization’s strategic and fiscal objectives to drive online engagements, foster lead generation, advance ticket sales, and boost visibility with key audiences. The successful candidate is highly creative, loves research, follows the latest ever-evolving trends in social media platforms and engagement and is ready to bring to the table strategies customized to targeted audiences to reach institutional objectives.  

RESPONSIBILITIES:

  • Develop and maintain an evolving digital media plan that aligns with institutional objectives while ensuring digital engagement, awareness and growth
  • Support institutional messaging, positioning and visibility of programs and events through creative use of owned digital content (written and visual), live streaming and social media (Facebook, Twitter, Instagram, LinkedIn, Vimeo, YouTube and others as needed)
  • Regularly conceptualize, pitch and create digital projects and campaigns that reinforce NWS’s position as an online convener working at the intersection of education, arts and technology
  • Provide digital project management, strategic advice and oversight on best practices for website development, short- and long-term digital projects, online content curation, video storytelling, digital sales campaigns and more
  • Manage staff or consultants that write and schedule NWS social channels, ensuring consistent quality across tone, messaging and style; contribute to or write content as needed
  • Uphold NWS commitment to advancing equity, diversity and inclusion in online communications and marketing efforts
  • Oversee SEO strategy for NWS and NWC
  • Represent NWS and serve as an expert on digital strategy at meetings, media briefings, conferences and other gatherings
  • Develop and distribute reports on digital campaigns and projects based on KPI’s for internal and external stakeholders
  • Research, suggest and build target audiences for digital marketing campaigns based on market research and patron data alongside VP of Audience Engagement, Research and Design
  • Introduce new tools to improve internal and external communications processes (i.e. Slack, dashboards, analytics, etc.)
  • Advise on digital marketing strategy and outreach across NWS programs, including: Community Engagement, Artistic Programs, Musician Advancement and Business Development
  • Train, coach and mentor staff and Fellows in the best practices and use of digital tools
  • Stay informed of emerging technology and digital trends to ensure early adoption of relevant new tools; collaborate across departments to ensure holistic implementation
  • Cultivate and strengthen online relationships with donors, community partners, sponsors, Trustees and other external stakeholders; provide content ideas, outreach and performance reports


QUALIFICATIONS:

  • Bachelor’s degree in communications, journalism, or related field and 6+ years of professional experience managing digital and social media strategy for an organization (nonprofit and/or arts preferred)
  • Deep understanding of evolving social media, web and storytelling trends and tools
  • Strong understanding of, and passion for, digital marketing analytics, social listening tools, A/B campaign testing, content planning, S.M.A.R.T. strategy/objectives/tactics/metrics for success as well as an understanding of the traditional marketing/public relations ecosystem and how to connect the dots effectively to drive the institution’s top communications priorities
  • Deep understanding of user habits/motivations, synthesizing analytics and communicating to leadership in a conversational, concise, and meaningful manner
  • Deep understanding of social platforms, related demographics and how to leverage in order to amplify the institution’s communications strategy with revenue (via ticket sales and fundraising) being the ultimate ROI
  • Minimum two years demonstrated supervisory experience preferred
  • Easily move between being an independent self-starter and collaborative team member
  • Experience with budget management
  • Strong written and verbal communication skills
  • Strong interest/enthusiasm for classical music and the arts
  • Experience with video and photo editing software such as Adobe Photoshop and Final Cut Pro is a plus

COMPENSATION

Competitive extensive benefits package includes medical, dental, vision, short- and long-term disability and life insurance; paid time off; employer-matched 401k plan; parking privileges. 

TO APPLY

Please submit cover letter and resume to employment.devo@nws.edu by Friday, October 18, 2019.  Review of candidates will start immediately. No phone calls please. 

Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as needed.

 

 

POSITION TITLE:  Facilities Maintenance Engineer
DEPARTMENT:  Facilities
SUPERVISOR:  Facilities Director
CLASSIFICATION:  Non-Exempt

RESPONSIBILITIES:

  • Works closely with the facilities director and facilities personnel in maintaining and servicing all building systems at New World Center and/or the housing site as assigned
  • Performs daily building inspections
  • Performs a variety of general and semi-skilled tasks and assignments within the building, offices and around the grounds of the organization
  • Completes maintenance requests as assigned and in accord with priorities set by the supervisor
  • Receives daily list of work orders to be accomplished
  • Reports any difficulties or circumstances preventing completion of assignments
  • May assist in setting up meeting and conference rooms
  • Moves and stores furniture and equipment
  • Assists in loading and unloading shipments 
  • Makes pick-up and delivery trips associated with maintenance tasks
  • Performs routine and unpredicted building maintenance
  • Participates in weekly departmental meetings
  • Required to work flexible hours including normal business hours, evenings, weekends & holidays
  • HVAC maintenance and repair
  • Electrical light bulb and light fixture maintenance and replacement
  • Plumbing repairs
  • Appliance repairs
  • Locks & Keys
  • Basic carpentry
  • Painting and drywall repair
  • Janitorial maintain public areas including maintenance to restrooms
  • Required to keep building grounds neat and attractive appearing by regularly mowing, raking, trimming, weed maintenance, watering and sweeping these areas.
  • Trash removal
  • Maintain clean and safe environment in the entire property
  • Maintain club room and gymnasium
  • Maintain office areas as well as practice rooms, atrium terrace, lobbies
  • Available to work concert events and or rental events on weekends, late at night or holidays 

Requirements of the Position

  • Ability to communicate effectively, both written and verbal
  • Ability to take initiative and be a self-starter
  • Excellent customer service skills a must
  • Prior experience in the facilities maintenance field
  • On-call coverage for emergencies after hours, weekends and holidays
  • Ability to respond and remedy maintenance issues in a timely manner
  • A valid driver’s license 

QUALIFICATIONS:

Minimum of 5 years’ hands-on experience in operating, maintaining and repairing facilities mechanical equipment including but not limited to HVAC, air handlers, water treatment, centrifugal chillers, pumps, cooling towers, building automation, electrical service and repairs, life safety and security systems.  HVAC journeyman’s license and a refrigerant handler’s type universal certificate are highly desirable.  

PHYSICAL DEMANDS:

Physical demands are representative of the physical requirements necessary to successfully perform essential functions of the facilities maintenance engineer. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position. The facilities maintenance engineer is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds.  The employee is constantly required to apply various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision. 

WORKING CONDITIONS:

Representative work environmental characteristics include indoor and outdoor work settings with mild to adverse exposure to environmental hazards; climbing of stairs and ladders and walking long distances to access all areas of the facility; varying degrees of noise and atmospheric conditions such as fumes, odors, dust, etc. 

COMPENSATION:

Competitive extensive benefits package includes medical, dental, vision, short- and long-term disability and life insurance; paid time off; employer-matched 401k plan; parking privileges. 

ORGANIZATIONAL INFORMATION:

Founded in 1988 by Artistic Director Michael Tilson Thomas, the New World Symphony, America's Orchestral Academy is a dynamic, internationally recognized post-graduate educational institution with a mission to prepare gifted graduates of top music schools for leadership roles in orchestras and ensembles around the world.  

In 2011 NWS inaugurated its 106,000-square-foot Frank Gehry-designed campus, a laboratory for the way classical music is taught, presented and experienced in the heart of Miami Beach's Art Deco district. A highlight of the campus is its unprecedented integration of technology into educational, rehearsal and performance spaces. Additional information can be found at www.nws.edu. NWS facilities also include a nine building apartment complex housing NWS fellows, guests and tenants.

TO APPLY:

Please submit cover letter and resume to facility@nws.edu.  

 

 

DEPARTMENT: Artistic Programs
REPORTS TO: Technical Director
CLASSIFICATION: Non-exempt (hourly) 

POSITION OVERVIEW:

This is an on call as needed position with no guarantee of hours. This position will require upon hiring, a drug test and criminal background check 

QUALIFICATIONS: 

Minimum of two years of theatrical production experience or two years of course studies in theater; basic knowledge of orchestral layouts, staging, audio, lighting or video; ability to interact effectively with other team members with variety of personalities; attention to detail and to the highest standards of theatrical production and concert presentation. 

  • Assist full time technical staff
  • Set up and take down of various technical systems to include, lighting, staging, audio and video
  • Load equipment and cases; Drive truck for events at the New World Center and transportation of equipment
  • Set the stage according to the conductor’s specifications and provide the best possible working environment for the musicians
  • Work flexible hours, to be determined by the Technical Director, that include normal business hours, evenings, weekends and holidays
  • Performs all other duties as assigned 

KNOWLEDGE, SKILLS AND EXPERIENCE: 

One or more of the following is required: 

  • Knowledge of staging set up
  • Basic knowledge of stage lighting set ups; knowledge of the GrandMA, ETC and Vari*Lites is a plus
  • Basic knowledge of audio set ups; knowledge of the Digico D1 Live, and Lectrosonics microphone wireless system is a plus
  • Basic knowledge of video projectors and software; knowledge of the Coolux/Pandora’s Box, Sony Ex3 Camera’s, Telemetrics robotic camera system, and/or a Grass Valley Kayak switcher is a plus 

PHYSICAL AND WORKING DEMANDS: 

The physical and working demands are representative of the physical requirements necessary and environmental characteristics present to successfully perform the essential functions of the Part-Time Production Technician. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Part-Time Production Technician. The Part-Time Production Technician is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds. The employee is constantly required to exert various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision. The Part-Time Production Technician works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards and must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. The employee in this position works in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc. 

PLEASE NOTE: 
Many events will require non-traditional office hours that include nights & weekends during season. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 

COMPENSATION: 
Salary commensurate with experience 

APPLICATIONS AND DEADLINE: 
Submit cover letter and résumé to daniel.thompson@nws.edu. No phone calls, please.

DEPARTMENT: Artistic Programs
CLASSIFICATION: Non-exempt (hourly) 

QUALIFICATIONS:

A bachelor’s degree or higher in technical theater preferred; minimum of three years of theatrical experience, at a music school, orchestra, other performing arts organization, or with a touring company; experience with latest-technology lighting equipment (GrandMA2 lighting console, Varilite VL-1100 moving lights), various video projection systems and audio equipment (DigiDesign D1 mixing console, Yamaha DM2000V2 mixing console), mechanical staging, rigging and screen systems, and sound reinforcement; working knowledge of three-phase power and related systems; ability to interact effectively as a team player with variety of personalities; good written and oral communication skills; attention to detail and to the highest standards of stage and concert presentation; ability to manage numerous tasks simultaneously in a demanding, multi-activity work environment; ability to read music; working familiarity with classical orchestral and chamber music; a valid drivers’ license; ability to drive a manually operated truck with a lift gate; proficiency in word processing, spreadsheet, and database usage.

RESPONSIBILITIES:

Works closely with the Vice President of Program Operations, Technical Director and other production personnel in setting up stage, lobby, rehearsal rooms and other spaces for all activities held at the New World Center, elsewhere in the Miami area, and on domestic and international tours. In consultation with the Technical Director and the Director of Lighting, participates in the stage logistics required of all rental-related activities held at the New World Center; including the design and programming of lighting cues, supervision of outside programmers, follow spot operation and general execution of external client lighting needs. Loads equipment and cases; drives truck(s) when appropriate for all events at the New World Center and while transporting equipment locally and on tour. Participates in setting the stage according to the conductor’s specifications and providing the best possible working environment for the musicians. Participates in stage changes during rehearsals and concerts. Ability to work flexible hours that include normal business hours, evenings, weekends and holidays. As directed by the Technical Director and the Director of Lighting, serves as house lighting engineer for selected NWS productions. As directed by the Technical Director and in conjunction with the Director of Lighting, assists in the daily maintenance and operation of all lighting equipment within the New World Center. Participates in weekly departmental and other production meetings. Performs all other duties as assigned.

PHYSICAL AND WORKING DEMANDS:

The physical demands are representative of the physical requirements necessary to successfully perform the essential functions of the Production Technician.  Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Production Technician.  The Production Technician is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; and must frequently lift and/or move up to 50 pounds.  The employee is constantly required to exert various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting.  Vision abilities required by this job include close vision.

WORKING CONDITIONS:

While performing the responsibilities of the Production Technician, these work environment characteristics are representative of the environment the Production Technician will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Production Technician.  The Production Technician works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards and must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. The employee in this position works in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc.

COMPENSATION:

Non-exempt (hourly) position, negotiable salary subject to budgetary parameters.  Extensive benefits package including medical, dental, vision, short- and long-term disability and life insurance; paid vacation, personal, sick and designated holiday leave; employer-matched 401k plan; parking privileges.

APPLICATION PROCEDURE:

E-mail cover letter, resume, and verifiable salary history by October 15, 2019 to:
Daniel B. Thompson, Technical Director, New World Symphony;
E-mail: daniel.thompson@nws.edu.  No phone calls, please.

About the internship

The Development Events Intern will provide administrative and logistical support to the two-member Development events team. The Intern will become part of NWS’s 19-member Institutional Advancement team which raises approximately 60% of the organization’s annual budget of $17M. The development events team produces upwards of 100 “friend-raising”, fundraising, cultivation, and stewardship events in a season. The Development Events Intern will take on significant responsibility in planning and executing these events. The position is an excellent opportunity for someone eager to learn about the inner workings of a strong development team, including experience in donor recognition and stewardship, with an emphasis on event planning and management.  

Responsibilities will include, but not be limited to:

  • Assisting the Development Events Manager with event details including managing guest lists and attendee check-in, helping with event flow, communicating with operations and technical crew regarding set-up and A/V needs, managing beverage supply, crafting and coordinating event invitations, and other duties as assigned. Events will include donor and other group meetings, receptions and NWS’s single largest revenue-driving event, the annual gala (date: Feb 8, 2020).
  • Fielding calls from donors and other constituents, including taking RSVPs for events, confirming meal and seating preferences, and coordinating deliveries with vendors
  • Entering data; updating and maintaining donor event information in NWS’s Customer Relationship Management (CRM) database, Tessitura
  • Processing and packaging donor acknowledgments and materials
  • Conducting research on potential donors
  • Assembling donor and prospective donor bios for event briefings documents
  • Attending departmental and All Team meetings as schedule permits
  • Additional responsibilities as assigned

Reporting relationships:

  • Reports to Senior Director of Special Events
  • Supports the Development Events Manager
  • Regular interaction with the entire Institutional Advancement Department

Ideal candidates will:

  • Be a current student enrolled in accredited degree program or recent graduate (less than 12 months since graduating)
  • Have experience planning and executing events
  • Have an interest in development activities, or desire to pursue a career in the non-profit sector
  • Commit to being part of an active team, jumping in to help wherever needed
  • Possess strong verbal and written communication skills and the ability to effectively interact with a wide variety of individuals, ranging from patrons to vendors and sponsors, etc.
  • Be well-organized and able to manage details efficiently and the ability to work both independently and with supervision
  • Work effectively in a fast-paced environment with multiple priorities and deadlines
  • Be proficient in MS Office
  • Be available some nights and weekends during the high-season
  • Have a background or interest in classical music (a plus)
  • Must be able to work with people of all cultures and backgrounds

Educational Objectives:

  • Gain professional fundraising experience
  • Participate in donor cultivation, solicitation, and stewardship processes
  • Strengthen understanding of successful methods for fundraising from events, individuals, corporations, and foundations
  • Become familiar with non-profit practices
  • Gain skills related to the Tessitura CRM database
  • Improve written and oral communication skills 

Hours and compensation:

NWS will work with interns to create a schedule that fits the needs of both the individual and the department. The intern will be compensated at the current minimum wage. Candidates for this internship should be able to fulfill at least three-days a week (minimum of 4 hours per day) along with some nights and weekends. (Average time commitment cannot exceed 29 hours per week)

Duration of position: 

  • Fall internship:  January 2019 – May 2020

Start and end dates negotiable based on school schedules and department needs. 

Application procedure:  Please email resume and cover letter (with references) to jack.mizutani@nws.edu.  PDF format preferred, please note that resume and cover letter must be merged into one document. No phone calls please.

 

 

 

POSITION:  Box Office Associate (part time/seasonal)
DEPARTMENT:  Communications
REPORTS TO:  Senior Director of Audience Services
CLASSIFICATION:  Non-Exempt (hourly)

RESPONSIBILITIES:

  • Answer box office phones and provide cheerful customer service to all patrons
  • Handle window ticket sales and any other patron transactions at the box office window
  • Process ticket orders in the Tessitura database according to set office standards
  • Provide customer service at NWS and other performances as assigned
  • Make outbound phone calls to patrons as needed
  • Perform other clerical tasks as assigned

QUALIFICATIONS:

  • Minimum one year customer service experience, box office experience preferred
  • Basic computer knowledge
  • Basic knowledge of NWS mission
  • Command of English, both written and spoken 

Additional Qualifications Preferred:

  • Some knowledge of classical music
  • Experience working in a classical music or cultural organization atmosphere
  • Ability to speak Spanish
  • Knowledge of Tessitura arts software

OTHER INFORMATION:

  • Part-time position; 10-14 hours per week depending upon concert schedule
  • Nights and weekends required
  • Position is seasonal: 10-14 hours per week schedule only during the time period between August 15 and May 15.  During the time period between May 15 and August 15, any hours are based strictly on box office workload and can be reduced to zero hours per week for any or all of the “off season” period (May 15-August 15 annually).

TO APPLY:

Please submit resume to tickets@nws.edu. No phone calls please.

 

 

 

Please submit your resume and cover letter using only the PDF file type and without any password protection on the file. Any candidate submitting password protected files will be disqualified from the application process.

 

Organization:

Co-founded in 1988 by Artistic Director Michael Tilson Thomas, the New World Symphony, America's Orchestral Academy, is a dynamic, internationally recognized post-graduate educational institution with a mission to prepare gifted graduates of top music schools for leadership roles in orchestras and ensembles around the world. NWS Fellows are challenged by a demanding course of practical training, performances and instructional activities intended to develop the full complement of skills and qualifications required of musicians in the 21st century. The three-year fellowship program offers a wide range of performance and educational opportunities in both domestic and international venues. The New World Symphony's success may be measured in part by the careers of its hundreds of alumni who have attained positions with professional orchestras and ensembles throughout America and around the world.

During the 2010-11 season, the New World Symphony inaugurated its new Frank Gehry-designed campus—a laboratory for the way classical music is taught, presented and experienced—in the heart of Miami Beach's Art Deco district. A highlight of the new campus is its unprecedented integration of technology into educational, rehearsal and performance spaces. An iconic concert auditorium features a nearly 360-degree projected video and lighting capability; a large additional complement of theatrical lighting; nine robotic cameras and an HD media suite; and top-of-the-line audio recording and sound reinforcement equipment. The campus also includes seven video, lighting and audio design and post-production studios. 

 

 

Carnival Corporation & PLC Knight Foundation The Kovner Foundation City of Miami Beach Miami-Dade County Yamaha Artist Services Andrew W. Mellon Foundation Baptist Health South Florida