Ticketing Policies

You can purchase tickets: 

• Online at nws.edu 

• By calling the  Box Office at 305.673.3331 

• Or in-person at the New World Center 

New World Symphony accepts Visa, Mastercard and American Express. 

All ticket sales are final. We are unable to offer refunds for single-ticket purchases. 

New World Symphony subscribers enjoy special benefits, including free and easy ticket exchanges when plans change: 

• Subscribers can exchange tickets for another performance (excluding special events) by phone, email or in person. 

• Exchanges must be made at least 24 hours before the original performance. 

• If you’re switching to a higher-priced ticket, you’ll just pay the difference. 

If you can't attend, consider donating your ticket back to New World Symphony.

Call 305.673.3331 or email tickets@nws.edu to release your seats. You’ll receive a receipt for a tax deduction. 

We’re happy to reprint lost or misplaced tickets.  
Just call 305.673.3331 or stop by the Box Office, and we’ll have your tickets waiting for you at Will Call. 

• Children 8 and older are welcome at most New World Symphony concerts 

• For younger music lovers, we offer Concerts for Kids (ages 4–9), Sound Scouts and WALLCAST® Concerts 

• Every guest, regardless of age, must have a ticket to enter the performance hall 

Students ages 18 and up with valid ID can reserve $10 Student Tickets at most New World Symphony performances. Click here to learn more.